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Founded in 2019 and strategically located in the bustling commercial center of Zhanggong District, Ganzhou City, Jiangxi Songcheng Technology Co., Ltd. is a beacon of excellence in the export of automotive supplies and accessories. Our unwavering commitment to long-term development and profound professionalism has earned us prestigious ISO, BV, and TUV system management certifications.
At Songcheng, we boast a highly skilled foreign trade marketing team, backed by robust administrative, financial, and logistical support typical of mature enterprises. With long-term alliances with dozens of domestic production factories, we ensure a seamless product supply and innovative development. Our expert product development personnel stay attuned to industry trends, catering to the ever-evolving market demands.
Since embarking on our foreign trade journey in 2020, Songcheng Technology has forged strong relationships with numerous regular importers across mainstream markets in Europe, America, Australia, and select Southeast Asian nations, fostering long-term and amicable cooperation.
At Songcheng Technology, our foreign trade services epitomize excellence. In a fiercely competitive business landscape, we steadfastly adhere to principles of 'honesty, integrity, and responsibility' in all our business engagements.
Songcheng is poised to seize unprecedented business opportunities in this dynamic era.
1. Are you a trading company or an original factory?
A: We are a dynamic multispecialty cross-border supplier, proudly registered in June 2019. Blending the strengths of both manufacturing and trading, we offer a unique integration that sets us apart.
2. Where is your company located?
A: Our company is strategically situated in the bustling CBD area of Ganzhou City, Jiangxi, China. Conveniently close to major hubs like Shenzhen, Guangzhou, and Xiamen, our location ensures seamless connectivity and accessibility.
3. How do you manage your customer resources?
A: We leverage advanced, professional customer management software to efficiently handle customer filing, tracking, marketing, and performance appraisal. This ensures streamlined operations and top-notch service delivery.
4. Do you have a mature sales management system?
A: Absolutely! Our well-established and sophisticated sales management system has been honed over the years. It guarantees superior quality, cost-efficiency, prompt delivery, meticulous document filing, and exceptional after-sales service.
5. What is your human resource layout?
A: Our organizational structure features a vertical management workflow from the General Manager down to the Financial, Marketing, Sales, Product, and Comprehensive Service Departments. Additionally, we foster horizontal collaboration across these functional units for maximum efficiency.
6. What is your working time? How long do I need to wait for your answer?
A: Our office operates Monday to Friday, from 9:00 AM to 6:00 PM. Our sales managers work flexible hours to accommodate our global clientele, ensuring responses within an hour of receiving your message.
7. What kind of certification of company do you have?
A: We proudly hold certifications from TUVRheinland, BV, and the ISO9001:2015 management system, testifying to our commitment to quality and excellence.
8. What is your company advantage?
A: Our extensive network of long-term, amicable relationships with customers worldwide is a significant advantage. We maintain mature, stable, and deeply cooperative supply chains across the nation, supported by an efficient management system to fulfill orders seamlessly.
9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in every opportunity to attend professional industry exhibitions, whether local or national, online or offline. This helps us stay at the forefront of industry trends and innovations.
10. What kind of orders do you provide with your customers?
A: We cater to both wholesale and OEM orders, offering comprehensive one-stop procurement solutions to meet our customers' diverse needs.
11. Which country is your best sell area?
A: Our top markets currently include Australia, the US, and Europe. We are also witnessing significant growth in other regions such as Africa and Asia, extending our global reach.
12. Is any discount for your customers?
A: Yes, we run promotional activities both online and offline during special occasions. These include our company anniversary in June, the founder's birth month in January, and the Alibaba Great Deal Festival in September. During these times, we offer coupon rewards to loyal customers and attract new ones.
13. How can you control your quality?
A: Our stringent quality control process involves meticulous selection of products, thorough verification of product information with customers, precise order recording by sales managers, rigorous production procedures, and careful final inspection by our quality control team.
14. What is your MOQ?
A: To minimize resource wastage, we offer optimal MOQs. For products we have in inventory, small quantities are also available.
15. What is your delivery time?
A: The delivery timeline primarily hinges on the order specifics. Typically, it's between 7 to 15 working days. Rest assured, Jiangxi Songcheng Technology Co., Ltd engages in proactive and transparent communication throughout the negotiation process to seamlessly coordinate with our clients.
16. How about your product guarantee?
A: We stand behind the quality of our products with a steadfast 12-month guarantee.
17. How do you deal with complaint from your customers?
A: In the rare event of a complaint, our approach is both positive and accountable. We request photographic or video evidence from our customers to accurately diagnose the issue. Following a thorough analysis, we then deliver the most beneficial and satisfactory solutions to address the problem.
18. What is your sample charge?
A: Our sample policy varies with the negotiation phase. Generally, we are pleased to offer free samples for market testing, with customers only covering the shipping expenses.
19. What is your payment terms and currency accepted?
A: We accept multiple payment methods including T/T and Alibaba Trade Assurance. Accepted currencies include US Dollar, Euro, and Cross-Border RMB.
20. What is your shipping terms?
A: Jiangxi Songcheng Technology Co., Ltd predominantly adopts EXW, FOB, CNF, and CIF shipping terms to cater to various logistical needs.
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