A: We are a direct manufacturer which has own 3 factories. We have own Cups lid deisgn and manufacturing factory and printing workshops for customized packaging and brand items
Q: Regarding the sample :
A.Due to our product has made of SS 316 and SS 304 materials , Practically unique in structure,non-toxic, food-grade,
environmentally friendly is our strength different personality , welcome you to negotiate futher to your business . the sample fee we only get the cost of product items .
Q: Could you do custom service: printing logo, custom packaging or made a new design product?
A: Yes, we own machines which can printing logo, label, laser engraving logo, also can make customized packaging. Mixed packing and make new product.
Q: The pricing on your website is the exact price?
A: The pricing on website is a initial evaluation EXW pricing without any shipping cost . Custom service not included. that ' ll come out the Fob price for mass of order the latest of seaport is Ningbo Port If you want custom service, or buy mass quantity, welcome to contact us
Q: Sure we can assist you arrange shipment to our country, Amazon warehouse or other agent in China?
A: Yes, we can ship to your country directly, Amazon warehouse, or your agent's warehouse in China. We can send by air, boat, train way. we have customers who sell on Amazon USA, UK and Saudi Arabia, Japan. We already worked with them for 7-9 years
Q: What terms of trade you can accept?
A: EXW, FOB, CIF, DDU, DDP If you do not have any experience to do Customs in your country, or too busy to deal with the, we can help to do DDP. We would love to anything to help make your business grow
Q: What 's your payment terms?
A: We can accept T/T(Bank transfer), Trade insurance order online(Alibaba, 2% fee). Western Union, L/C(order amount more than 50,000 USD), 30-50% deposit, and balance paid before shipment. We have many customers who working for 5-9 years, we can do pay after goods arrived.
Q: Concerning the after of sales guarantee ? A:When discharging the container, you need to inspect all the cargo. If any breakage or defect products were founded, you must take the pictures from the original carton. All the claims must be presented within 15 working days after discharging the container. This date is subject to the arrival time of container.
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